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on orders over £100
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(+44) 0115 888 0651

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Terms & Conditions

Terms and Conditions


1.1 By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.
1.2 These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
1.3 This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
1.4 A Contract between the customer and for the sale of our products will only exist once an order has been accepted, processed and despatched. This does not affect the customer's statutory rights

2.1 A description of the Goods is set out on the Site. Whilst we will attempt to ensure that there are no changes to the Goods, it is possible that there might be some minor variations to their description and/or specification which arises by virtue of changes made by the manufacturers of the parts supplied which form part of the Goods.
2.2 We cannot guarantee that the colour of the products shown on the Site will look like the actual product that you receive. Although we use highly advanced photographic techniques and take special care to ensure accurate colour representation, actual colours can vary from virtual colours due to the varied colour settings used by your computer monitor.
2.3 When ordering prescription orders, you must provide us with details of the relevant prescription that is to be applied to the goods. All prescriptions provided to us must have been given to you by a Registered Medical Practitioner or Registered Ophthalmic Optician following an eye examination by them within the last 2 years.
2.4 We will rely upon the prescription provided by you and the goods provided will contain lenses matching the prescription that you submitted.
2.5 If you are unsure of the relevant prescription to be applied to the goods, please consult a Registered Medical Practitioner or Registered Ophthalmic Optician before placing an order.
2.6 Unless you state otherwise, we use an appropriate average Pupillary Distance 'PD' to complete your order. This PD measurement has been provided by fully qualified Dispensing Opticians. By agreeing to these terms and conditions, and unless you state otherwise, you will be agreeing to let us use an average PD of 63mm for single vision distance lenses and of 60mm for single vision reading lenses. recommends that you consult your Optician to obtain your PD before ordering, and provide that measurement to us when ordering.
2.7 You must be over the age of 18 to order from
2.8 and you must not be registered blind, or partially sighted,
2.9 or ordering on behalf of someone under 18 years of age.
2.10 We do not supply spectacles with single vision lenses of a spherical power greater than +8.00 and -6.00 (dioptres) and a cylindrical power greater than +4.00 and -4.00 (dioptres) - please do not request us to do this.
2.11 For Contact Lense Orders: It is important that you either fax ( f: 0115 8880651) or email ( a scanned copy of your upto date contact lense prescription. This must be done straight away so we can verify the contact lens specification. Otherwise we have supplied you correctly to the specifications you have provided.
2.12 For Prescription Spectacle Orders: It is important that you either fax ( f: 0115 8880651) or email ( or email a scanned copy of your upto date eye examination prescription. This must be done straight away so we can verify the spectacle prescription. Otherwise we have supplied you correctly to the specifications you have provided.

3.1 All prices listed on this site are subject to change and include VAT
3.2 If a price change is required after you place an order you will be advised via email of the change and given the option to continue with the purchase at the new price or to cancel your order.
3.3 All prices are in Great British Pounds (GBP £). If purchasing from abroad it is your responsibility to ensure adequate funds are available to cover the amount payable for the goods requested.

4.1 If we are unable to supply your requested goods we will contact you via email with options open to you. If no response is received we reserve the right to cancel you order and process are refund for monies paid only.
4.2 Fraud: You may be asked to provide further proof of your identity and proof of  the credit card registered address and the statement showing your transaction if you fail 3D Secure Online Processing.

5.1 We accept online payment from the following card: Visa, MasterCard, Delta, and Switch and Visa Electron. All transactions are shown in £GBP sterling.
5.2 Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.
5.3 will debit your card on confirmation of order being placed.


Cards that we accept

Designer spotlight


best price I could find on the net ,arrived as promised,no reason not to use this company

9th Apr 2010

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